If an order is cancelled before shipment, a restocking fee of 35% of the purchase price will be deducted from the payment received. Please allow up to 14 days for the refund to be processed. Please note that all stated lead times are estimates, and generally, it takes approximately 8 weeks from the order date to ship the product.


As this is a custom made to order product, once the order ships there are no refunds or returns.


All bikes come with a 1-year limited warranty for the original owner, starting from the date the bike is shipped. This warranty covers manufacturing defects and is divided into two stages:

  • Stage One (0 to 90 days from shipping): CAB will replace any returned component that is deemed a manufacturing defect at no additional cost to the owner. However, the owner is responsible for the cost of returning the specific failed parts to CAB for warranty analysis.

  • Stage Two (91-365 days): During this stage, CAB's responsibility for component replacement costs gradually decreases from 100% to 0% between day 91 and day 365. The owner is responsible for returning the parts to CAB for warranty analysis and for covering the cost of shipping the replacement component from CAB back to the owner.

Please note that the warranty is only valid for the original purchaser of the bike. Non-standard use of the bike, such as racing or jumping, will void the warranty. You must ride the bike only in areas where it is permitted and always wear the appropriate safety gear.

International Policy

For bikes shipped internationally, they will meet the required specifications for electrically assisted bicycles of the receiving country.


Last updated: January 18th, 2023         

Cabmotorworks, (“Cabmotorworks,” “we” or “us”) respects your privacy and is committed to protecting it.  This Privacy Policy (“Policy”) describes how we may collect, use, and share your personal information in connection with providing our “Websites” – https://Cabmotorworks.com – and any other mobile application or service that refers to this Policy (collectively, with the Website, the “Services”).  This Policy also explains related rights and choices you may have.  By using the Services, you consent to the practices described in this Policy, unless another form of consent is required by applicable law.



Generally speaking, your “Personal Information” includes your unique identifiers (for example, your full name, phone number, or email address); and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.  “Non-personal information,” on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual.



We may receive some or all of the types of information listed below when you open an account with us; fill out a form on the Service; subscribe to one of our newsletters; search, shop for, or purchase one of our electric motorbikes or other products; take a test ride; participate in our referral program; participate in a contest or giveaway; interact with us on social media; or directly contact us with questions or feedback:

  • first and last name;

  • username;

  • email address;

  • physical address, billing address;

  • phone number;

  • credit card or financial account information;

  • demographic information, such as age or gender;

  • content in your comments, posts or communications

  • information about products you purchase from us, such as product serial number, your primary use of the product, date of delivery, and similar information

  • any other information that you choose to disclose to us or direct a third party to disclose to us

If you decline to provide requested information, we may not be able to provide one or more Services to you, or you may not receive access to certain features of a Service.


When you visit one of our Websites or use a Service, computer servers may automatically log certain information about you or your device, including:

  • internet protocol (IP) address

  • cookie ID

  • device ID

  • device type, operating system or browser type

  • activity on our Service

  • products purchased or considered on our Service

Some of this information is logged through the use of “cookies” and similar technologies. 


We may obtain information about you from other sources, including our service providers; product dealers or distributors; or product repair providers.  We may combine such information with information we have collected from you.  We are not responsible for the accuracy of any information provided by third parties.


We may use the personal information we collect for a number of purposes, including:

  • To verify your identity

  • To provide a service to you or perform an agreement with you

  • To communicate with you about services you have requested or that we are providing to you

  • To communicate with you about other services that we believe may be beneficial to you

  • To market our products and services more effectively and personalize our advertising

  • To bill for our services

  • To process payments for our services

  • To complete any other transactions for which the personal information was collected

  • To personalize your use of our services

  • To secure, maintain and improve our Websites

  • To comply with our legal obligations or protect our legal rights

  • To fulfill any internal functions that are reasonably aligned with your relationship with us or the context in which you provided the information to us

  • For any other purposes to which you have consented

We may use non-personal information for any purpose.



We may share Personal Information with contractors, service providers, and other vendors who assist or support us in providing the Services.  Examples of these third party services may include hosting our site, storing data, performing analytics, processing payments, or sending marketing communications.  Where necessary and appropriate, our agreements with vendors prohibit them from retaining, using or disclosing the Personal Information we share with them for any purpose other than providing services to us.  


We may share your Personal Information with analytics providers, advertising networks, or social media companies to measure performance of our Service or marketing efforts, offer social media features, or deliver interest-based advertising.  This sharing may involve the use of browser cookies and similar technologies placed through our Service by our partners. For example, when you visit our Site, our partner’s Cookie may cause your browser to automatically send a request to our partner’s server and provide our partner with your IP address, other online identifiers, device information and internet activity.


We may have a legal obligation to disclose Personal Information to government authorities or other third parties pursuant to a valid regulatory request, subpoena or court order.  We may also need to disclose and otherwise process your Personal Information in accordance with applicable law to prevent physical harm or financial loss, protect the vital interests of a person, enforce our various policies or terms of use, protect our property, services and legal rights, prevent fraud, support auditing, compliance and corporate governance functions, or comply with applicable law.


We may transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a corporate merger, consolidation, acquisition or reorganization. However, in such event, any acquirer will be subject to the provisions of our commitments to you or we will not disclose your information.


We will share your Personal Information with other third parties as you may direct or otherwise consent.


Our Services are not directed to children (individuals under the age of 18).  We do not knowingly collect, maintain, or process children’s Personal Information unless the child’s parent or guardian consents and provides the information.  If we determine that we have received a child’s Personal Information from a source other than the child’s consenting parent/guardian, we will immediately delete the information.



A browser cookie is a small piece of data that a website stores in your device’s browser.  It holds information that the site uses to function properly, remember your preferences, or personalize your experience.  A typical cookie contains a cookie ID, which is a unique string of characters used to identify your browser during the browsing session, or in some cases, during subsequent browsing sessions.  Cookies, cookie ID’s and similar pieces of data may be considered Personal Information (Identifiers or Internet Activity) under applicable law. 

Other online technologies, similar to cookies, may allow users to be identified and tracked across multiple browsing sessions, and in some cases tracked across different websites and online services for marketing or advertising purposes.  Some of these technologies measure a user’s interaction with an email or other online content.  These technologies include, but are not necessarily limited to, pixels, web beacons and scripts (collectively with browser cookies, “Cookies”).


Our Service uses “first party” Cookies, which are set by our web domain (Cabmotorworks.com).  Our Service also uses some “third party” Cookies, which are set by other web domains associated with our vendors or partners.  This means that, when you visit our site, your browser may automatically connect to our vendor or partner’s web server, as well as ours, and provide them with access to your online Identifiers and Internet Activity, including information about how you use our site.  We may also use certain Cookies in emails sent by us or on our behalf.

Both First Party and Third Party Cookies may be used on our Services for the following purposes: 

  • Essential: Essential Cookies are necessary for site security and to enable you to move around our site and use its features.

  • Functional. Functional Cookies allow us to remember your preferences on the Service during a browsing session or across browsing session.

  • Marketing and Analytics: Marketing and Analytics Cookies allow us to analyze use of our Site or Service to evaluate and improve performance.

  • Advertising: Advertising Cookies are used to display personalized ads and may be used to track you across different websites and online services. 

We use Google Ads to remarket to visitors to our Websites elsewhere online.  We also use Google Analytics, which helps us evaluate the use of our Websites. 

Google Tag Manager is a script (tool) that facilitates the installation of non-essential Google Analytics Cookies (see below) and marketing cookies. It is essential to the proper functioning our site, and it does not have an expiration date.


You can block, disable or delete cookies at any time by changing the settings in your browser. However, blocking, disabling, or deleting cookies may limit your ability to view all the pages of our site or other sites.

Collection of your data from our Analytics Cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled Cookie to collect any further Personal Information from your user experience. For our Advertising Cookies, when a user opts out, a new cookie is placed to prevent the user from being tracked.


Your browser may offer a Do Not Track (DNT) setting.  If you turn that setting on, your browser sends a signal to websites indicating that you don’t want to be tracked over time or across third party sites.  We don’t currently respond to these signals because there is not yet a common understanding of how to process them or a consensus on what “tracking” means. 


We take reasonable steps to keep the personal information we possess accurate and to delete incorrect or unnecessary personal information.  We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or otherwise communicated to you, unless a longer period is required by applicable law.  If you have an account with us, we encourage you to access your personal information from time to time to help us ensure that it is up to date.


In order to safeguard personal information against unauthorized access or use, we maintain administrative, physical and technical security procedures and practices appropriate to the nature of the information.  We regularly assess the performance and adequacy of those procedures and practices and will adjust them when new operations or risks require it.  Unfortunately, in our increasingly connected digital world, no one can guarantee perfect data security, and we cannot promise that our procedures and practices will always prevent a breach of personal information.  Should we detect such a breach, we will promptly notify affected individuals, third parties and law enforcement agencies as required by applicable law.


Our Services may contain links to third-party websites, products or services.  If you use these links, you will leave our site. Such links do not constitute or imply an endorsement, sponsorship or recommendation by us of the third party, the third-party website or the information contained therein, and we shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.


We do not share your Personal Information with third parties for their direct marketing purposes without your consent.


Right to Request Deletion of Personal Information

You have the right to request that a business delete any Personal Information that the business has collected from you.  This type of request may be referred to as a “Request to Delete.” 

Before we can honor a Request to Delete, we need to verify that the person making the request is the consumer whose Personal Information we have.  Our method for verifying any particular request weighs information we receive as part of the request, the sensitivity of the consumer information at issue, and the risk of harm to the consumer from unauthorized deletion.

We are not required to delete Personal Information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.

Right to Opt-Out of the Sale of Personal Information

You have the right to direct a business that sells Personal Information about you to third parties not to sell your Personal Information.  This type of request may be referred to as a “Request to Opt-Out.”


We may process your Personal Information if at least one of the following grounds for processing applies:

  • Processing is necessary for us to perform a contract with you or to take steps at your request prior to entering into a contract;

  • Processing is necessary to comply with our legal obligations;

  • Processing fulfills our legitimate interests in a manner that does not outweigh your rights and freedoms.  Our legitimate interests include: protecting our Services against malicious intrusions and unauthorized use; maintaining and improving our Services; understanding how our Services are used; personalizing our Services; promoting our Services effectively; and complying with legal obligations and protecting our legal rights.

  • Processing is necessary to protect the vital interests of you or another individual

  • You have consented to the processing


We do not make any decisions involving the use of algorithms or profiling that significantly affects you.


We reserve the right to update or change our Policy at any time and you should check this Policy periodically.  Your continued use of the Service after we post any modifications to the Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.  If we make any material changes to this Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.